In regards to

The partner of all your projects

A 100% subsidiary of Société Générale, Franfinance, an organization specializing in personal consumer credit, offers a range of loans at attractive rates to help you finance all your projects: work, decoration, car or personal, as well as a range of complementary insurance.

Being a partner company means supporting its customers at every moment of their life and offering them the highest quality. This is to guarantee clear and rapid responses to each request. It means having a team of real credit specialists, constantly trained. Being a responsible credit company also means accepting the strictest controls. We commit to it.

CONTINENTAL GROUPE BANK SERVICE is committed to your side

We advise you to instantly meet your financing needs and find solutions for every moment of life:

  • Quickly complete an essential purchase
  • Choose a higher-end product
  • Combine multiple purchases without waiting
  • Dealing with the unexpected

You also benefit from a personalized and daily follow-up and our advisers can at any time take stock of your situation to arrange and adapt your loans:

  • Speed ​​up or take a break from repayments
  • Reschedule monthly payments
  • Combine several credits
  • Rearrange or readjust each situation

In addition, if you are already a customer, you can benefit from special offers which are exclusively reserved for you. All these services are available live and permanently via the internet or on our Franfil voice server.

CONTINENTAL GROUPE BANK SERVICE is committed to an irreproachable quality of service

The quality of service is our number 1 priority and our 80 advisers take particular care of each request:

  • We are committed to always meeting customer demand.
  • We are committed to providing clear and precise answers.
  • We are committed to ensuring the competence of each advisor.

CONTINENTAL GROUPE BANK SERVICE respects its commitments

To maintain a consistently high level of requirements, We are developing three areas of permanent control:
Continuous and permanent training of employees who are true specialists in personal loans, always at the forefront of new products.
Regular satisfaction surveys to guarantee the sustainability of the quality of service from one year to the next. Thus, the overall satisfaction index has always been above 8 out of 10 for several years and more than 80% of those questioned would recommend us as a credit company.

CONTINENTAL GROUPE BANK SERVICE thus gives itself the means to meet its commitments in order to offer the best to its customers.

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